Setup Office365 on iPhone Mail App

Note: As of IOS 16 and below the settings of finding the Mail App has changed. Please Follow These Steps

Method 1

1. Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account.

Note: If you're on iOS 10, go to Mail > Accounts >Add Account.

Device Settings > Accounts & Passwords

Tap "Add Account"

2. Select Exchange.

Choose Exchange

3. Enter your Microsoft 365, Exchange, or Outlook email address and a description of your account. Tap Next.

Exchange Sign In

4. Tap Sign In.

Tap Sign In if using O365 or tap Configure Manually if you have your organization's server settings.

5. Enter the password associated with your email account. Tap Sign in or Next.

Enter your O365 work or school account password.

6. The Mail app may request certain permissions. Tap Accept.

Tap Allow if prompted to give permission.

7. Choose the services you want to sync with your iOS device and tap Save. You're done!

Account sync settings

Note: As of IOS 18 and Above the Settings of finding the Mail App has changed. Please Follow These Steps

Method 2

Go to your iPhone or iPad's Settings
Scroll down to Apps
Search for "Mail" -> Click on Mail App
Select Exchange
Enter your Microsoft 365, Exchange, or Outlook email address and a description of your account. Tap Next.
Tap Sign In
Enter the password associated with your email account. Tap Sign in or Next.
The Mail app may request certain permissions. Tap Accept.

7. Choose the services you want to sync with your iOS device and tap Save. You're done!

Account sync settings

Revision History

Revision #

Date

Author

Description of Change

1.0

02/18/2025

Alejandro Lemus

Initial SOP Creation

1.1

04/08/25

Alejandro Lemus

Created a second Method on how to handle IOS 18 and above and IOS 16 and Below

1.2

YYYY-MM-DD

Your Name

1.3

YYYY-MM-DD

Your Name